Service

The after-sale support supplied by the manufacturer is one of the most critical factors in the selection of a power system. This is why our company has made a choice to provide qualified and certified continuous assistance on its products, maximising their performance and minimising costs throughout the UPS life-cycle, while maintaining and adding value to the customer’s power protection solutions. This service gives Customers an opportunity to get qualified technician visits, assistance during commissioning, technical assistance including systems’ repairs on site, training and supply of original spare parts. The company guarantees that services are provided by skilled personnel trained on system maintenance and repair methods, in order to ensure the reliability and safety of the products supplied over time. Our technicians are also updated about applicable safety legislation.

Teleservice monitoring

Teleservice monitoring software is available for fully automatic remote UPS inspection over the telephone network. It supplies BORRI’s service centre with UPS measurement value, status information, event logs and alarm 24 hours a day, 7 days a week, and gives maintenance staff a possibility to log on to the UPS system manually for further diagnostics and maintenance.